Job Opening - Member Services Officer

Specified Purpose Contract – Saturday Cover & Summer Work (Entry-Level Role)

Naomh Breandan Credit Union is a progressive, member‑focused financial institution committed to delivering high‑quality services to our growing community. We are now inviting applications for the position of Member Services Officer on a specified‑purpose contract, providing cover throughout the summer months and on Saturdays, as well as supporting ongoing organisational projects.

This is an excellent opportunity for an enthusiastic individual to gain valuable experience within a dynamic and community-oriented Credit Union environment.

About the Role

Reporting to the Deputy Manager/Operations Manager, the Member Services Officer will play an important role in delivering frontline services to members and supporting operational activities across the organisation.

Responsibilities include:

• Providing a high‑quality and efficient member service in line with our culture and values
• Handling member transactions, cash processing, reconciliations, and general office duties
• Supporting foreign exchange services and back‑office functions
• Assisting with ongoing organisational projects, including data cleansing (GDPR), sustainability initiatives, lending support, credit control, and business development
• Maintaining accurate records and ensuring compliance with AML and data protection requirements
• Supporting online and digital services as required

Candidate Profile

The ideal candidate will:

• Take pride in delivering exceptional member service
• Demonstrate excellent written and verbal English
• Be proactive, responsive, and reliable, with strong follow‑through
• Be flexible and willing to work across different areas of the business
• Take ownership of issues and work towards timely resolution
• Display strong attention to detail, accuracy, and organisational skills
• Bring energy, enthusiasm, and a positive approach to daily tasks
• Maintain accurate and up‑to‑date information
• Offer constructive suggestions for improvements
• Possess strong IT skills and be confident using Microsoft Word, Excel, Outlook and other software
• Communicate effectively in‑person, by telephone, and online
• Enjoy working as part of a collaborative, member‑focused team

If required, the successful candidate may be asked to undertake training to meet the Central Bank of Ireland’s “minimum competence” requirements for the credit union sector.

How to Apply

Applicants should clearly quote the reference number: MSOSummer2026.

Please submit a cover letter and CV by email to:
📩 info@naomhbreandancu.ie

Closing Date: Friday, 10th April 2026 at 5:00pm

To view our Privacy Notice, please visit: www.naomhbreandancu.ie

Naomh Breandan Credit Union is an equal opportunities employer.
Canvassing will result in disqualification.